dbt88 Privacy Policy
Your personal information is completely secure with us. Read this policy to learn in detail how dbt88 collects, uses, and stores data.
1. Introduction and Scope
dbt88 (referred to hereinafter as "we", "our", or "the platform") is an online casino and betting platform operated for players in Bangladesh. When you use our website dbt88.cam, register, or use any of our services, you voluntarily provide certain personal information. This privacy policy will inform you how we collect that information, for what purposes we use it, and how we keep it secure.
This privacy policy is an integral part of our terms and conditions. By using this website, you are considered to have agreed to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
2. What Information We Collect
dbt88 may collect the following types of information from its users:
2.1 Registration and Identity Information
When you create an account on our platform, we collect your full name, date of birth, nationality, email address, mobile number, and current address. This information is used to verify your identity and to ensure responsible gaming.
2.2 Financial and Payment Information
To complete financial transactions, we may collect the following information:
- bKash, Nagad, Rocket, or Upay mobile wallet numbers
- Bank account name and number (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
We do not store any full card numbers or PINs. Payment processing is completed through secure third-party gateways.
2.3 Technical and Browsing Information
When you use our website, certain technical information is collected automatically, such as:
- IP address and approximate location information
- Browser type, language, and version
- Device type and operating system
- Cookies and session data
- Pages visited and click patterns
- Duration of time spent on the site
2.4 Gaming Activity Information
To ensure responsible gaming and to provide you with a personalised experience, we store your gaming history, bet amounts, win and loss records, and session duration.
2.5 Communication Information
When you contact our customer service team via live chat or email, a record of that conversation may be retained, which is used to improve service quality.
3. Purpose of Information Use
We use the information we collect for the following legitimate purposes:
3.1 Account Management and Identity Verification
Information is used to create, manage, and keep your account secure. Identity documents may be verified to complete age verification and the KYC (Know Your Customer) process.
3.2 Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests, prevent fraud, and comply with anti-money laundering (AML) regulations.
3.3 Service Improvement
We analyse your browsing and gaming information to improve the platform's user experience, plan new games and features, and resolve technical issues.
3.4 Responsible Gaming
We monitor your gaming activity to help prevent gaming addiction. If any unusual pattern is noticed, our responsible gaming team may contact you.
3.5 Promotional Communications
With your consent, we may send you information about bonus offers, tournaments, and promotional updates. You may request to stop receiving such communications at any time.
3.6 Legal Compliance
Information may be stored and used to comply with applicable laws and regulations, to defend or manage legal claims, and in accordance with regulatory authority directives.
4. Information Sharing and Disclosure Policy
dbt88 does not sell or rent your personal information to any third party. However, information may be shared in specific circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, game software provision, customer service, and technical support. Only the information necessary for them to carry out their specific tasks is provided to these partners, and they are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information under court orders, lawful requests from investigative authorities, or applicable law.
4.3 Fraud and Security
Information may be shared with relevant authorities to prevent and investigate money laundering, fraud, or other illegal activities.
4.4 Business Restructuring
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new operating party, however the terms of this privacy policy will remain unchanged.
5. Cookie Policy
Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. Maintaining login sessions, security verification, and saving language preferences are handled through these cookies. Disabling these cookies will prevent the website from functioning properly.
5.2 Functionality Cookies
These cookies are used to remember your preferences and settings. This means you do not have to re-set all your preferences each time you log in.
5.3 Analytics Cookies
These cookies are used to analyse website usage and improve service quality. The information collected is in aggregate form and cannot be linked to any individual.
5.4 Cookie Controls
You can manage cookies through your browser settings. Most browsers have the option to delete or disable cookies. However, disabling certain cookies may limit some features of the website.
6. Information Security Measures
Protecting your personal information is our highest priority. dbt88 uses industry-standard technology and practices for data security:
- SSL Encryption: All data transmission on our website is secured through SSL (Secure Socket Layer) encryption. When you see the padlock icon in your browser, you can be confident the connection is secure.
- Encrypted Storage: Sensitive information is stored in encrypted form on our servers. Passwords are kept in a hashed format and cannot be read by anyone in plain text.
- Access Controls: Only authorised personnel can access your information, and every access is logged.
- Regular Security Assessments: Our technology team regularly conducts security tests and identifies and resolves potential vulnerabilities.
- Two-Factor Authentication: The option to use Two-Factor Authentication for additional account security may be available.
- Data Backups: Regular secure backups are maintained to prevent data loss.
Please note, however, that transmitting information over the internet is not completely 100% secure. While we make every effort to protect your information, the complete possibility of a security breach cannot be ruled out.
7. Data Retention Period
We retain your personal information for as long as necessary. The retention period depends on the following factors:
7.1 Active Accounts
While your account is active, we retain all relevant information. This includes account details, transaction history, and gaming records.
7.2 After Account Closure
Even after you close your account, we may retain certain information to fulfil legal obligations. Financial transaction records are generally kept for an extended period, as applicable law requires it.
7.3 Marketing Communications
If you request to opt out of receiving promotional communications, we will keep a record of that preference so that you are not contacted again by mistake.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we hold about you. You may request a copy of your personal information through a written request.
8.2 Right to Rectification
If there are any errors or inaccuracies in your stored information, you have the right to request a correction. You can edit some information yourself by going to account settings.
8.3 Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, this right may be limited due to legal obligations.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Right to Withdraw from Marketing
You may contact us at any time to stop receiving promotional emails or notifications. Processing this request may take up to 30 days.
To exercise any of the above rights, please contact us by email. We will respond to your request within a reasonable time.
9. Protection of Minors
dbt88 is a 21+ platform. This platform is operated for those aged 21 and over only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration.
If it comes to our attention that any person has created an account while under the age of 21, that account and all associated information will be deleted immediately, and any transactions on that account will be cancelled.
If you believe a minor has created an account on our platform, please notify our customer service team immediately.
10. Policy Changes
We may update this privacy policy from time to time due to business changes, new technology, or legal changes. For significant changes to the policy, we will notify you by email and display a notice on the website.
With each update, the "Last Updated" date at the top of the page will change. We ask that you review this page regularly.
If you continue to use the platform after a revised policy has been published, you will be considered to have agreed to the new policy.
11. Contact Us
Have a question about privacy?
For any questions about this privacy policy or requests regarding your information, please contact us. Our customer service team is available 24/7 to assist in Bengali.
Email: [email protected]
Live Chat: Chat directly from any page on the website.
To learn more, visit our Terms and Conditions, Responsible Gaming and FAQ pages.